AI-Powered — Available 24/7

Never Miss a
Missed Call Lead
Again

InstantLead turns every missed call into a captured lead. When a customer calls and you can't answer, InstantLead automatically texts them back, collects their job details, and notifies you instantly via email and SMS — all while you're boots-on-ground doing the work that pays.

24/7 Always On
<1s Reply Speed
100% Leads Captured

How InstantLead Works

A missed call triggers everything. From missed call to captured lead in seconds — fully automatic, zero manual effort.

📞 Missed Call Customer calls, you can't answer Step 1 💬 SMS Sent InstantLead texts the caller back Step 2 🤖 AI Engages Smart conversation, collects job details Step 3 📋 Lead Saved Name, address, job details stored Step 4 🔔 You're Notified Email & SMS alert sent instantly Step 5

Under the Hood

Call Detection

InstantLead detects every missed call to your business number in real time — day or night, weekends and public holidays.

Instant SMS Follow-Up

A friendly, branded SMS is sent to the caller automatically within seconds — no customer left wondering if you'll call back.

Secure Lead Storage

All conversations and leads are stored in an encrypted, secure database on Australian servers — fully compliant with the Privacy Act.

Email & SMS Alert

Instant notifications via email and SMS to you and your team — full lead details delivered the moment they're captured, however you prefer to be reached.

Built for Tradies, Not Tech People

No complicated dashboards. No app downloads. Just automatic lead capture while you're on the tools.

AI That Talks Like You

Set your business name, tone, service area, and pricing. The AI greets every caller the same professional way — every time.

Auto Lead Capture

Customer name, address, job type, and urgency — all extracted from the SMS conversation and stored automatically. Zero data entry.

Instant Email & SMS Alerts

The second a caller gives their name, you get notified — via email, SMS, or both. No apps to check, no missed notifications, whichever works best for you.

24/7 Coverage

2am Sunday, public holidays, while you're on a roof or under a house — the AI is always awake and answering missed calls.

Emergency Detection

AI automatically flags burst pipes, power outages, and gas leaks as urgent — so you can prioritise your callouts smartly.

Full Lead History

Every conversation stored and searchable. See who called, what job it was, and the full message history — all in one place.

Professional & Above

AI Takeover Mode

Too busy to reply? Flip on AI Takeover and let the AI handle the full conversation for you — collecting details, answering questions, and capturing the lead. Turn it off any time to jump back in yourself.

Available on Any Plan

Need Something Tailored?

The default lead capture flow works great out of the box — but every business is different. If you need a custom question sequence, specific data fields, or a unique follow-up process, we can build it for you. Custom setup is available for a one-off setup fee. Contact us to discuss your requirements.

InstantLead AI Assistant
Always responding — 24/7
Today, 6:42 PM — Missed call detected
Hi! You just called ABC Plumbing but we missed your call. Sorry about that! How can we help? 😊
Hi, I've got a burst pipe under my kitchen sink. Water is everywhere!
Oh no! We'll get this sorted fast 🔧 Could I please get your name and address so we can dispatch someone urgently?
Sarah Johnson, 45 Oak Street Bondi NSW 2026
Thanks Sarah! I've logged this as a HIGH PRIORITY emergency at 45 Oak St, Bondi. Our plumber will call you within 30 minutes. Turn off water at your main stopcock if safe to do so ✓
Amazing, thank you so much!
You're welcome Sarah! We're on our way. Help is coming 🔧

Real SMS Conversations: How InstantLead Captures Leads

A missed call no longer means a lost lead. InstantLead texts the caller back instantly, handles the whole conversation, collects every piece of info you need, and gets the job into your pipeline — without you doing a thing.

  • Missed call triggers an automatic SMS follow-up in seconds
  • AI progressively collects name, address, and job details
  • Emergency level automatically detected and escalated
  • Instant email and SMS alert sent to you the moment details are captured
  • Full conversation saved to your dashboard forever
  • No app, no login, no effort from you
Start Free — No Credit Card Needed →

Missed Call Lead Capture for Every Trade

InstantLead adapts its AI for your specific trade type — the right questions, the right tone, the right info collected every time.

Simple, Fair Pricing

No contracts. No hidden fees. Start free and scale as you grow.

Starter
$ 49 /mo

Perfect for sole traders starting with automated lead capture.


  • 600 SMS conversations/month
  • Missed call SMS follow-up
  • AI-powered auto-reply
  • Lead capture & storage
  • Email or SMS notifications
  • 1 business number
  • AI Takeover Mode
  • Multiple staff alerts
  • CRM integration
Start 1-Month Free Trial
Enterprise
$ 249 /mo

For multi-trade businesses and franchises needing full control.


  • Unlimited everything
  • Email & SMS notifications
  • AI Takeover Mode
  • Custom AI instructions
  • Unlimited business numbers
  • CRM / webhook integration
  • Dedicated account manager
  • Custom branding
  • SLA guarantee
Contact Sales

All plans include a 1-month free trial. No credit card required. Cancel any time.

💡 Want a custom lead capture flow? Our standard setup works for most businesses straight away. If you need a tailored question sequence or a bespoke capture process, we offer custom setup for a one-off fee. Get in touch to find out more.

Frequently Asked Questions

Can't find an answer? Email us — we reply within an hour.

How does the missed call follow-up work?
When a customer calls your business number and you can't answer, InstantLead detects the missed call and automatically sends them an SMS within seconds. The AI then handles the conversation, collecting their name, address, and job details — turning every missed call into a captured lead without any effort from you.
Do I need to change my business phone number?
Nope! You keep your existing number. We set up a dedicated business number that redirects missed calls to InstantLead. You can advertise this number on your website, van signage, and business cards — or simply set it as a divert from your existing number when you're unavailable.
How quickly does InstantLead reply to missed callers?
Typically under 5 seconds from the missed call being detected. Your callers get a fast, professional response even at 3am on a public holiday — while you sleep.
Can I customise what the AI asks and says?
Yes! Every plan lets you set your business name, tone of voice, specific services, service areas, and pricing ranges. Enterprise plans include full custom AI prompt control. If you need a completely bespoke lead capture process — custom questions, specific data fields, or a unique follow-up flow — our team can build it for you for a one-off setup fee. Contact us to discuss your requirements.
Can I get notified by SMS as well as email?
Yes! All plans let you choose between email or SMS notifications. The moment a lead is captured, you'll receive an alert with the key details — name, job type, and urgency — so you can act fast. Professional and Enterprise plans include both email and SMS notifications simultaneously, plus multiple staff alerts.
What is AI Takeover Mode and how does it work?
AI Takeover Mode (available on Professional and Enterprise plans) lets you hand the full conversation over to the AI when you're too busy to reply yourself. Simply toggle it on from your dashboard or phone, and the AI will handle the entire exchange — answering questions, collecting job details, and capturing the lead — just as if you were there. Toggle it off any time to jump back in and take over the conversation yourself. It's perfect for when you're on-site, driving, or knee-deep in a job.
What if the AI can't answer a customer's question?
The AI is trained to handle this gracefully — it tells the customer a team member will follow up shortly, then flags the conversation for your attention via email and SMS. It never guesses or makes up information it doesn't have.
Do customers know they're talking to an AI?
Your choice! Many tradies prefer transparent disclosure ("Hi, I'm an automated assistant for ABC Plumbing"). Others prefer a seamless experience. Both are fully supported and configurable in your account settings.
Is my customer data secure?
Absolutely. All customer data is stored on secure cloud infrastructure in the Australian region, with encryption at rest and in transit. We comply with the Australian Privacy Act 1988 requirements.
How do I see all my leads?
All captured leads with full conversation history are accessible from your admin dashboard via any web browser. Enterprise plans also support CRM integrations via webhooks or our REST API.
What happens if I'm at capacity and can't take a job?
You can configure the AI to let callers know your current availability and estimated wait times. You can update your settings any time — from a phone, tablet, or computer.

Ready to Stop Missing Leads?

Join hundreds of Australian tradies turning missed calls into captured leads — 24/7, automatically.
Takes less than 5 minutes to set up. No tech skills needed.

No credit card required. Cancel any time.